Resources

It is understood that conflict can be scarey, uncomfortable, and complex. The best way to confront what one finds uncomfortable is to learn more about it. Below are resources that you can use to learn more about the subject of conflict. Take time to explore the materials below.

For UC-specific resources, check out the Unviersity Policy & Procedures page of our website or visit this student created map.

Read

Interested in finding a book about Conflict? Check out some of our suggestions below!

Books

  • Crucial Conversations: Tools for talking when stakes are high. Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. McGraw Hill 2002.
  • Difficult Conversations: How to discuss what matters most. Douglas Stone, Bruce Patton, Sheila Heen. Penguin Books 1999.
  • Getting to Yes: Negotiating Agreement Without Giving In. Roger Fisher and William Ury. Penguin Books 2011.
  • Getting Past No: Negotiating With Difficult People. William Ury. Bantam Books 1993.
  • High Conflict: Why We Get Trapped and How We Get Out. Amanda Ripley 2021.
  • Resolving Conflict at Work: Ten strategies for everyone on the job. Kenneth Cloke and Joan Goldsmith. Wiley 2011.
  • Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace. Laura Crawshaw. Jossey-Bass 2007.
  • Thanks for the Feedback: The science and art of recieving feedback well. Douglas Stone and Shiela Heen. Penguin Books 2014.
  • That's Not What I Meant: How Conversational Styles Makes or Breaks Relationships. Deborah Tannen. William Morrow Paperbacks 2011.
  • The Five Dysfunctions of a Team: A leadership fable. Patrick Lencioni. Jossey Bass 2002.

Watch

Like Ted Talks? Confused about conflict and want to hear some talented folks from the field of Conflict Resolution speak about it? You are in luck! Check out these TedTalks!

Listen

You can now find podcasts covering many interesting topics, including our field, Conflict Resolution! Enjoy some selected podcasts below.

Breathe

Conflict can be stressful.Take some time to relieve stress and enjoy the following exercises below.