Bearcat Guardian FAQ
Bearcat Guardian is a state-of-the-art safety app that allows you to turn your cell phone into a safety device. UC Public Safety can also utilize the Guardian App to communicate with users during an emergency and quickly provide important information.
Bearcat Guardian allows you to set-up a Safety Timer with a location and expected arrival time. If you don't arrive on time your Guardians, which you can choose from your phone's contact list, are notified to check in on you. You can also send anonymous tips using text and images about suspicious activity to UC Police; use an Emergency Call Button to connect with UC Police. You can choose to share your GPS location so emergency personnel can reach you faster. Users can set up a Safety Profile and add important information emergency responders need to know, like medical conditions, allergies, disabilities and more. The app also includes phone numbers and links to university resources.
No. The basic profile features of Guardian work on any mobile phone running on any US-based mobile carrier network. Location information and other features are carrier and phone dependent.
Yes. Visit the App Store or Google Play store and search for "Rave Guardian". Download and install Rave Guardian on your mobile device. Ensure location and notifications are enabled. Follow registration procedure by providing your cell phone number and university email address. Remember to include important information in your Safety Profile, which includes pertinent information such as emergency contacts, medical conditions, allergies, disabilities and more.
Yes, you can send tips anonymously. There is button at the top of the screen you can press to go anonymous.
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Yes. Your profile data is stored privately and securely within Rave Mobile Safety's databases. Your profile can only be viewed by UC Public Safety when your timer expires or you dial 9-1-1.
Rave Guardian and Smart911 can allow UC Public Safety to locate your approximate location when your timer expires or you place a 9-1-1 call. However, it cannot be used to locate you without your knowledge. Your profile and location (if you have enabled the location service) are only available to Public Safety when your timer expires or you call 9-1-1.
Guardian can locate most devices on the AT&T, Nextel, Sprint and Verizon networks. Once you have registered for Guardian, you will be presented with information about location services on your mobile carrier.
Yes. Guardian works with any mobile phone, on practically any carrier. If Guardian cannot determine your phone's location because the phone does not support that function you can still use the system. All other profile information will be made available to UC Public Safety when you use Guardian.
No. Public Safety is only notified of your timer expiring if you have selected UC Public Safety as your guardian.
The features of the Bearcat Guardian app will work off-campus; however, if you have an emergency at an off-campus location you should dial 9-1-1. The tip feature is for campus locations only.
The more information you provide, the more UC Public Safety knows if they need to assist you in an emergency. At a minimum, your local address, your physical description and a recent photo are great places to start. If you have a particular health issue or other personal safety concern, you can include that information as well. You determine the information to include in your profile.