Policies

The Learning Commons has policies that provide support and structure around interactions within our office. Click on the policy title below to read the full text. All students are expected to follow these policies while interacting with our office. 

The Learning Commons recognizes that students with disabilities may require an accommodation to fully participate in scheduling and/or participating in services.

To request an accommodation and/or assistance in scheduling services, please email or call our Front Desk (learningcommons@uc.edu; 513-556-3244) to be connected with a staff member who will help you find appropriate support.

To ensure fair and equitable access to our academic support services, the following guidelines apply to scheduling appointments:

  1. Advance Scheduling Limit: Appointments cannot be scheduled more than 7 days in advance. This allows all students an equal opportunity to access available sessions.
  2. 24-Hour Notice Requirement: Appointments cannot be scheduled within 24 hours of the desired appointment time. This policy helps us maintain a predictable and organized schedule for both students and staff.
  3. Weekly Academic Coaching Appointment Limit: Students may schedule only one Academic Coaching appointment per week. This limit ensures all students have access to coaching resources and promotes consistent academic progress.
  4. Daily Limit for Peer Tutoring Appointments: Students may schedule as many Peer Tutoring sessions as they wish, regardless of duration per day or week, as long as the sessions are not consecutive.
  5. Daily Limit for Academic Writing Center Appointments: Students may schedule only one Academic Writing Center appointment per day. This policy helps maximize availability and allows more students to receive assistance each day.

If the University has declared inclement weather, all Learning Commons programming, except specific UC Clermont services listed below, will be closed during that time. If you have a scheduled a service with the Learning Commons (Academic Coaching, Academic Writing Center, Peer Tutoring, or a Success Skills Workshop), please visit our online scheduling system to reschedule your appointment. You can also call the Learning Commons at (513) 556-3244 when we re-open if you need assistance with scheduling or have questions. If an appointment is canceled due to inclement weather, it will be considered a cancelation, not a no show. Please visit our no show policy for more information on no show appointments.

Specific Clermont services that will continue as scheduled include Group Review Sessions (GRS), held virtually, and writing tutoring appointments with Dr. Don Peteroy that will be changed to virtual appointments.

If there is a shelter in-place warning, all services will be canceled. 

For questions about Clifton campus services, call (513) 556-3244 or email LearningCommons@uc.edu. For questions about Clermont campus services, call (513) 558-8319 or email UCCLearningCommons@uc.edu.

The Learning Commons wants to empower and support you in becoming an independent learner by making sure you understand the concepts necessary for you to complete your coursework on your own. For this reason, only the Academic Writing Center provides direct support on homework, including assignments submitted for a grade or participation points. All other Learning Commons services do not directly support students in completing homework or other graded assignments.

In lieu of homework, you may bring any of the following to Learning Commons services:

  1. Pre-submitted assignments which will not be resubmitted for credit
  2. Extra practice problems provided through class, a textbook, or online course-related platform 
  3. Your textbook
  4. Course Canvas page
  5. Any other materials you'd like to review with a Peer Educator

If you only have homework available, your Peer Educator (Peer Tutor, MASS Tutor, SI Leader, etc.) will assist you in finding or developing alternative activities to work on together.

Remember – your homework is a way to develop and demonstrate your understanding of course content and ultimately succeed in your course. By helping you understand the concepts in your course, your Peer Educator is preparing you to complete your homework on your own. If you’re able to complete your homework independently, then you’ll know that you’ll be prepared for your exam!

For further information on the Academic Writing Center’s philosophy on student texts, see the AWC Philosophy Statement on the Academic Writing Center page.

Students must cancel all pre-scheduled services (Peer Tutoring, Academic Coaching, Success Skills Workshops, and Academic Writing Center appointments) at least 24-hours in advance. Students who cancel within 24-hours, arrive 10- or more minutes late, or fail to attend will receive a No-Show status.

Two No-Show statuses will result in a block from pre-scheduled services until the student completes the Learning Commons No-Show asynchronous module. Directions for accessing and completeing the module will be sent to you from the Front Desk. Once the module is complete with a passing grade, the student will be unblocked and can continue to schedule services.

Three No-Show statuses will result in a block from pre-scheduled services until the student meets with a professional staff member. Once the student has met with a Learning Commons staff member, the student will be unblocked and can continue to schedule services. 

Four No-Show statuses will result in a block from pre-scheduled services until the end of the semester. 

If blocked from pre-scheduled services, students are encourage to use drop-in services including the MASS Center, Academic Writing Center drop-in appointments, and, if available, Supplemental Instruction. 

By scheduling for any Learning Commons service, you acknowledge that you have read and understand the Learning Commons No-Show policy.

The Learning Commons observes our student-staff members to ensure that students are receiving the highest quality support within the Learning Commons. To disrupt your appointment/session as little as possible, the University records selected sessions with Learning Commons Peer Educators. This may include sessions, among others, in the Learning Commons main office, individual tutoring/coaching rooms, the MASS Center, the Academic Writing Center, or Supplemental Instruction/Supplemental Review Session classrooms.  

These recordings are made only by the Learning Commons professional staff, program mentors, and student staff to provide for staff evaluations or staff training and any recording will not be reproduced, edited, or viewed by individuals who do not have a direct interest in the performance of the Learning Commons employee being evaluated. 

BY PARTICIPATING IN THE LEARNING COMMONS SESSION OR PROGRAM, YOU CONSENT TO BEING RECORDED.  SHOULD YOU NOT CONSENT TO BEING RECORDED, PLEASE NOTIFY THE LEARNING COMMONS STAFF AND YOU WILL NOT BE RECORDED.

Questions?

Learning Commons Front Desk

Visit Us 
French Hall West Lobby 
2815 Commons Way 
Cincinnati, OH 45221 
 
Email Us 
LearningCommons@uc.edu 
 
Call Us 
(513) 556-3224

Clermont Learning Commons Front Desk

Visit Us 
Library, Jones 120
4200 Clermont College Drive
Batavia, OH 45103 

Email Us 
UCCLearningCommons@uc.edu 
 
Call Us 
(513) 558-6958