Workshops & Training
The Office of the University Ombuds offers a variety of no-cost training programs and workshops for the UC community. These programs are designed to enhance participants' understanding of conflict and their conflict management skills. Each program will be tailored to fit the group or department's individual needs. Additional related topics may be developed upon request. Schedule a time to explore your workshop needs on our Microsoft Bookings page. Here are some common presentations:
A presentation about the Office of the University Ombuds. What we do and how we can help you.
This survey session will provide a brief overview of several different ways to navigate conflict and guide participants through developing skills and applying techniques that can be supportive in difficult situations.
Everyone has a conflict style, do you know yours? In this presentation, you will take an assessment that will show you your conflict style. We will discuss the strengths and challenge areas for each conflict style when it comes to communication.
Giving and receiving feedback are among the most challenging conversations we have. In this interactive session, participants are invited to explore a structural framework to support these difficult conversations in all of their various capacities— Participants will have the opportunity to exercise several tangible techniques in real time to support skill-building for future applications.
Difficult conversations are a common-- often integral-- component of an education environment. This session will provide participants an opportunity to explore and practice specific tools to support their desired outcomes in these interactions. Participants will critically assess if and how they choose to engage, identify an approach to initiate these difficult conversations, and apply multiple methods in support of productive engagement within these conversations.
Conflict often arises when expectations are uncommunicated or unmet. In this session, participants will explore their personal boundaries, consider multiple approaches to clearly communicate those boundaries, and navigate the boundaries of others.
Teamwork can be challenging. When individuals work together, conflict is bound to occur. This session will explore the typical stages of team development and explore ways to navigate relationships with teammates amid conflict. Learn what it takes to be an effective team and skills that help move groups through from destructive conflict to constructive conflict.
Power dynamics are an omni-present reality and rarely do we find the playing field to be perfectly level. Even within situations where there are significant positional differences, there are often unique levers to pull and untapped pockets of power we can use to navigate a given situation effectively. In this session, participants will explore multiple sources of power; evaluate how they hope to exercise power when they have it; and apply share several specific tools for navigating hierarchical situations from both high-and low-power positions.
Trying to get your message across but finding it difficult? One common experience of conflict is feeling unheard. This session will help participants clarify their message and develop a plan to convey that message to others.
One tool that can be particularly effective in navigating conflict is curiosity. This session will share why you may want to add curiosity to your conflict resolution toolbox and provide a structured opportunity to practice the cultivation of curiosity.
Contact us
To safeguard confidentiality, we do not provide Ombuds services by email. Please DO NOT include details about your concerns in an email to the Office of the University Ombuds. Communication with the Office of the University Ombuds does not constitute notice to the University of Cincinnati. Learn more about our Standards of Practice.