![A student works on a laptop in the shade of a tree.](https://www.uc.edu/news/articles/2021/10/n21038384/jcr:content/image.img.cq5dam.thumbnail.500.500.jpg/1666026416501.jpg)
Update Your UC Zoom Account
Zoom update required before November 3
Zoom will be implementing its new software lifecycle policy on Nov. 3, 2022.
This means that University of Cincinnati students, faculty and staff who are running an end-of-life version after Nov. 3 will not be able to join meetings via the Zoom Client and will be prompted to update or join from the web browser.
Don't delay! Download & install the latest Zoom version today.
Students, faculty and staff who are administrators of their devices (e.g. a personally owned desktop, laptop, tablet, smartphone) can download and install the latest version of at zoom.us/download.
Need help?
If you’re having trouble updating Zoom on a UC-issued device, please contact your local IT department. Or, contact the IT Service Desk using the information below.
- Get how-to instructions in the IT Knowledge Base.
- Submit a ticket.
- Or, call the IT Service Desk.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
Featured image at top: UC students, faculty and staff who use Zoom should keep their software up-to-date. Photo/Andrew Higley/UC Creative + Brand
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