![image of UC campus](https://www.uc.edu/news/articles/2023/09/n21196661/jcr:content/image.img.cq5dam.thumbnail.500.500.jpg/1695138208173.jpg)
Some university IT services unavailable October 6-8
Many cloud-based services will remain available
Select IT services and systems will be unavailable from 6 p.m., Friday, Oct. 6, to 8 a.m., Sunday, Oct. 8, during a planned power outage in the University of Cincinnati's primary Data Center. Many commonly used cloud-hosted services will be available.
What's happening
Contractors will reroute power to the university’s primary Data Center on Saturday, Oct. 7.
The maintenance requires a planned power outage in the Data Center that will affect access to some IT services and online systems from approximately 6 p.m., Friday, Oct. 6, to 8 a.m., Sunday, Oct. 8.
Many commonly used cloud-hosted services will not be affected by the planned Data Center power outage and will be available throughout the maintenance window.
Affected systems:
IT systems hosted in the Data Center will not be available.
- Adobe Experience Manager Author (AEM, the “uc.edu” web content management system)
- AiM-Work Control
- Animal Operations Research Administration Portal (AOPS)
- Animal Protocol Research Administration Portal (IACUC)
- Annual Performance Review System
- Bearcat Card transactions (Note: Bearcat Cardholders will be unable to purchase goods and services or deposit funds to their Bearcat Card account during the data center outage period. Your Bearcat Card will continue to work for door access/residence hall access.)
- CaRT-Catalyst Reporting Tool
- Catalyst (Student information system)
- Cohesity Enterprise Backup Environment (Backup/restore function unavailable)
- College of Medicine Effort Reporting
- DTS Microsoft Endpoint Configuration Manager (MECM/SCCM)
- eCurriculum
- ELCE/PAL (Co-op 2.0 system)
- eProfessional
- eRPT (Electronic Reappointment and Tenure)
- GAMMA
- Homepages (cPanel)
- Human Subjects Research Administration Portal (IRB)
- MyDesk (VDI)
- OnSite Chemical Inventory
- Outside Activity Report
- Password Self Service (UC password re-sets)
- Research Directory
- Personal (Home) and Shared (Departmental) network drives (Isilon storage)
- SURF
- Tableau Server
- UC Center for Simulations & Virtual Environments Research (UCSIM) website
- UC Directory (Online faculty/staff directory)
- UC Flex (HR/Finance and reporting)
- UC Treasury Portal (UCT Portal for credit memo processing, PCI compliance, personal service contracts)Replace this text component with your accordion's content.
Systems that will remain available:
Many commonly used IT systems will be available.
- 25 Live (Space management system)
- 3Play Media (Captioning system)
- Asset Works-Surplus Management
- Bearcat Guardian (Public Safety app)
- Bearcat Portal (New student portal)
- Bearcats Landing (Faculty/staff intranet, Microsoft SharePoint)
- Canvas (Learning management system)
- Concur (Travel and expense system)
- Digital Accessibility Gateway
- Echo 360 (Lecture capture and active learning tools system)
- Kaltura (Media storage and media creation tool)
- LinkedIn Learning
- MED.UC.EDU Websites (Note: Sites will be available; however, eProfessional and Research Directory data will be missing from some pages.)
- Microsoft Office 365 (UC Email, Teams, OneDrive, etc.)
- PACE (Purchasing and contracting tool)
- Research How2
- Research Kuali (Grants management system)
- Research UC (“research.uc.edu” website)
- ServiceNow (IT Service Portal including help tickets, IT Knowledge Base, IT Service Catalog, and Systems Status)
- SuccessFactors
- UC COVID Check
- UC.EDU Websites (Note: UCSIM website will not be available.)
- UC Login Services (Authentication, including Duo Two-Factor Authentication)
- UC On-Campus Network (Wired and wireless internet connections)
- UC On-Campus Phone/Voicemail Service
- VPN (AnyConnect VPN connection to on-campus network)
- Zoom (Web conferencing tool for teaching and learning)
Need help?
If you experience any issues following this planned IT maintenance event, please contact the IT Service Desk.
- Submit a ticket.
- Or, call us.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.Replace with your text
Related Stories
Flexible program options allow social work students to study at their own pace
April 16, 2021
The University of Cincinnati Accerated Master of Social Work (MSW) program gives students the opportunity to save time and money while obtaining their degree for an in-demand career field.
'Dead to Me' star Diana Maria Riva honored as CCM Distinguished Alumna
April 19, 2021
University of Cincinnati College-Conservatory of Music alumna Diana Maria Riva appears alongside Christina Applegate and Linda Cardellini in Netflix’s hit series Dead to Me. Riva plays Detective Ana Perez..
Village Life partners with UC International to support Global Scholars
April 14, 2021
Two students from Tanzania receive Global Opportunity Scholarships and get a big Bearcat welcome!
Construction management student finds niche in leadership roles
April 14, 2021
Construction management student Phillip Stoll made the most of his time at the University of Cincinnati by participating in construction competitions, leading organizations like the Construction Student Association and mentoring younger students. Stoll, who was named Undergraduate Engineer of the Month by UC College of Engineering and Applied Science, will graduate this spring with a job offer from a former co-op employer.
UC’s summer semester offers students short sessions, flexibility
April 12, 2021
Coming into the summertime of 2020, Sumedha Kappagantula was considering ways to make the most her opportunities during what is usually a break from the academic rigor of her traditional school year. As a Biomedical Engineering major in the UC’s College of Engineering and Applied Sciences, Kappagantula is minoring in Chemistry and Biological Sciences, taking classes through the College of Arts and Sciences. She thought summer semester would be a great time to get ahead in her coursework, and move her degree forward.
Three friends, alumni work to create opportunities for others
April 15, 2021
Good friends have your back. Great friends challenge you to strive for more. Ashlee Carlisle, BBA ’09, Anndréa Moore, BBA ’10, and Andrew Oyedeji, BBA ’12, are three great friends anyone should wish for in life.
First cohort accepted for Accelerated Dietitian Nutritionist pilot program
April 21, 2021
The University of Cincinnati Accelerated Dietitian Nutritionist Program gives students fast-track path to becomming an RDN while giving them exceptional internship experiences.
Local music spotlight: CCM Jazz students in The Wonderlands band release new single
April 19, 2021
UC College-Conservatory of Music Jazz Studies students in a local band, The Wonderlands, release a new single and music video that's making waves on the internet.
CCM's Graduate Student Association wins GSA of the year award
April 21, 2021
Earlier this month, the University of Cincinnati’s Graduate Student Government recognized the College-Conservatory of Music’s Graduate Student Association (GSA) with its GSA of the Year award. This award recognizes the outstanding contributions that the group has made to the quality of graduate student life within the CCM and UC communities. This year’s GSA consists of Maria Seffrin, president; Caitlan Truelove, vice president; Muning Wang, secretary; and Matt Coffey, treasurer. The Graduate Student Government also recognized Truelove with the Graduate Student Award for Exemplary Scholarship.
With the flip of a tassel, A&S grads celebrate success
April 30, 2021
By: Joí Dean UC’s College of Arts and Sciences salutes this year’s more than 1,000 graduates, who completed their fourth-year studies in the face of a pandemic and prevailed to celebrate in the first in-person commencement in more than a year. Here, A&S 2021 seniors reflect on their experiences, and how A&S helped them on their individual paths to success.