46 Results
1

Limited IT support offered during winter season days

December 12, 2022

The IT@UC Service Desk will be closed during winter season days. Visit the IT@UC Knowledge Base (KB) for general support and self-help resources. Or, access 24/7 Canvas Support for Canvas and tools within Canvas​​​​​​​.

2

MyDesk virtual desktop maintenance set for March 16

March 15, 2023

MyDesk virtual desktop (vDesktop) service, including remote access to many of the software options available in on-campus computer labs, will be unavailable from 8 p.m. to 11 p.m., Thursday, Mar. 16, during a planned maintenance window. The update will improve virtual desktop performance, reliability, and security.

3

UC internet maintenance planned overnight January 5-6

December 19, 2022

OARnet, the University of Cincinnati's internet service provider, will undergo maintenance from OARnet maintenance planned from from 10 p.m., Thursday, Jan. 5, to 1 a.m., Friday, Jan. 6. You may experience brief, intermittent interruptions to internet connectivity and commonly used services during this necessary maintenance window.

4

UC announces 'One IT' collaboration to improve efficiency

February 2, 2023

College and unit-level IT managers from across the university joined Digital Technology Solutions leadership to re-imagine IT collaboration at the Digital Futures building. The new “One IT” collaboration group is key to delivering more efficient and effective IT services to the university.

5

Campus Services IT joins Digital Technology Solutions

February 6, 2023

Campus Services IT is now part of Digital Technology Solutions (DTS), the university’s central technology services and solutions organization. The Campus Services IT team officially joined DTS Wednesday, Feb. 1. The team will continue to provide IT support and top-notch customer service to Campus Services.

6

Accelerating AI, machine learning in research

July 24, 2023

The University of Cincinnati, Case Western Reserve University and Ohio State University, home to the Ohio Supercomputer Center, will use a National Science Foundation grant to hire experts who can help researchers across the state harness the power of AI.

7

UC hosts first program in new digital awareness series

September 7, 2023

Digital Technology Solutions hosted “DTS Digital Awareness Series: Generative AI & Chat GPT” at the University of Cincinnati's Tangeman University Center. The DTS Digital Awareness Series sets aside time and space to explore cutting-edge emerging technologies with thought leaders at the university and in our community. 

8

ShareIT awarded Inclusive Leadership Challenge Grant

April 12, 2023

The University of Cincinnati Office of Equity, Inclusion, and Community Impact recently named the Digital Technology Solutions (DTS) ShareIT program the recipient of a $194,000 university sponsored Inclusive Leadership Challenge Grant.

9

UC Serves 2023 underscores university's commitment to Cincinnati community

April 27, 2023

This year, the university is celebrating the return of UC Serves – a day for staff and faculty to share the experience of intentional, focused service to the communities surrounding the University of Cincinnati campuses and beyond. The day of service helps connect UC with community neighbors and build stronger connections among university employees. UC Serves brings staff and faculty to the front lines in supporting UC’s institutional commitment to service and community impact in support of our local non-profit partners.

10

Some UC IT services will be down May 12-14

April 25, 2023

Select IT services and systems will be unavailable from 6 p.m., Friday, May 12, to 8 a.m., Sunday, May 14, during a planned power outage in the university’s primary Data Center. Many commonly used cloud-hosted services will be available.