Services
The following is an alphabetical list of our most popular services. For a more comprehensive selection, sign into the IT Services portal with your UC username and password.
DTS Supported Services
- Accounts & Passwords – Password Self Service, UC Username & Password
- Application & Web Development – Custom software application and website development
- Catalyst - Student information system for services from class registration to paying bills
- Catalyst Reporting Tool (CaRT) – Employees can access on Bearcats Landing intranet
- Cloud Storage & File Sharing – Microsoft OneDrive
- Computer Labs – Langsam Library Computer Lab, MyDesk (Virtual Desktop)
- Duo Two-Factor Authentication – Enroll and manage Duo on your devices
- Development – Application and website development
- Device Discounts & Repair – UC Bookstores and UC Bookstores Technology Support
- Email – Set up Microsoft Outlook with Microsoft Office 365
- eClassrooms – Faculty/Staff can access on Bearcats Landing intranet
- GetIT (Student) – Online ordering system for IT services (requires UC login)
- Information Security Policies – Policies, procedures, standards, and guidelines
- LastPass for Faculty & Staff – Faculty/Staff can access on Bearcats Landing intranet
- LastPass Student Premium as a Perk – Password manager for students
- Learning Technology Support – Assistance with Canvas and tools within Canvas
- LinkedIn Learning – Expert-led educational videos
- MATLAB – Campus-Wide License to MATLAB software, support, and technical assistance
- Microsoft Office 365 – Microsoft Excel, Outlook, PowerPoint, Word, and more
- Microsoft Teams – Chat, call (video and audio), share your screen, and collaborate on files
- Qualtrics – University-wide license to Qualtrics software, support, and technical assistance.
- Risk Acceptance Form – Email infosec@uc.edu for assistance.
- Research Computing – Advanced Research Computing Center, Office of Research
- Security Certificates – Faculty/Staff can access on Bearcats Landing intranet
- Security Review – Faculty/Staff can access on Bearcats Landing intranet
- Shredding – Document shredding events
- Software Purchases & Support – Favorable terms, conditions, and prices for selected software and software assistance for personal devices
- Student Printing – Wēpa pay-for-print stations
- UCFlex – UC's core financial and human resources software application
- UCFlex Business Objects – Employees can access on Bearcats Landing intranet
- Video & Web Conferencing Tools – Echo 360, Kaltura, Microsoft Teams, Zoom
- VPN (AnyConnect) – Connect to the UC network from off-campus locations
- WiFi & Networks – UC_Secure wireless, UC_BYOD for Residence Halls, UC_Guest wireless, Eduroam
- Zoom – Web conferencing tool for teaching and learning
Need IT Help?
- Get how-to instructions in the IT Knowledge Base.
- Submit a ticket.
- Or, call the IT Service Desk.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.